Our "5 Questions for" section is back! We're introducing you to our favorite colleagues and revealing (among other things) their best beauty secrets. This time, we're featuring Joy, our E-Commerce and Customer Relations Manager. Read here what her workday looks like and which products make her skin glow.
Who are you and what do you do at DAYTOX?
I'm Joy, Customer Relations and E-Commerce Manager at DAYTOX. My responsibilities include making the customer journey on our website as seamless and intuitive as possible. This ranges from executing the online shop promotions planned by the marketing team to checking orders and delivery availability.
If there are any problems with the ordering process or questions regarding product use, I am here to find individual solutions.
Are you interested in trying new products but don't know which ones are right for your skin? That's where I come in, too, and can recommend your very own DAYTOX skincare routine.
What do you like most about your job?
I like that my work is varied and that we always have new, challenging projects. DAYTOX is very dynamic, and the whole team pulls together. We help each other wherever we can; there's no room for a one-size-fits-all mentality here. Even I, who have nothing to do with product development, am allowed to contribute ideas and am listened to. Standing by certain values and living them is very important to me. I'm very grateful that the company lives this so authentically, even if it's not always the easiest path. The really special thing about my job is that I receive direct feedback from customers and can see how this is incorporated into decisions.
What are your favorite DAYTOX products and why?
My go-to is the Niacinamide Serum. Since I started using it regularly, my skin looks more even, and minor blemishes have diminished.
The enzyme peel has now become an integral part of my beauty routine. Used once a week, it cleanses my skin without irritating it. For my sensitive skin, it's the perfect and gentler alternative to mechanical, coarser scrubs.
And what does your heart beat for in your private life?
I love discovering new things. Travel, other cultures, a new recipe, the hyped sneaker, news from the beauty market, or the little new wine bar around the corner. This year, I got a sailing license with my friends, and much to my boyfriend's delight, we redecorate our apartment regularly. I like to live life with my eyes open and constantly strive to develop myself. It's important to me not to follow trends, but to use them for myself and implement them in a way that makes me feel good.
When I want to unwind, I like to paint or take a Pilates class. I'm a Hamburg native through and through, and the view of the harbor and the Elbe River is like a mini-vacation for me.
Will you share your skincare secrets with us?
Tip 1: Sun protection! A topic I unfortunately ignored for many years. I now apply sunscreen all year round to protect my skin and, of course, as an anti-aging weapon. But I'm only able to do this because we've moved away from greasy, white filters these days. Our Hyaluron Cream SPF 20 protects and nourishes without leaving the typical greasy feeling of sunscreen on the skin.
Tip 2: Patience! Of course, every skin reacts differently. But what I notice time and again is that you have to give your skin time to get used to new products. I used to immediately discard products that didn't immediately meet my expectations. Now I know that skin can need some time to adjust.
Tip 3: Balance and enough sleep! The older I get, the more quickly my skin reflects my stress, my tiredness, the one or two glasses of wine, or the face mask I skipped for once. I won't sleep 8 hours every night or drink less wine because of this. But since becoming aware of this, I've been more mindful of balance and don't stress if my skin is acting up one day.
